The Culture That Actually Makes Work, Work

I had a meeting at a company to put in some employee wellness challenges. It’s a small job for me. While I was there, the leadership team that I met with were talking about their attentiveness to culture and valuing their employees. They gave me a tour. Words were printed on posters in the hallway […]
Culture and Behavioral Alignment: When Strategy Is Rational, but Behavior Is Not

After a strategy retreat, a reorg, or a culture rollout, things may change. But often, almost imperceptibly, daily behavior resumes its familiar shape. Meetings default to unnecessary or disorganized. A sense of urgency comes back into all talks of productivity. Decisions migrate upward despite talk of inclusion. Managers soften feedback to avoid discomfort. People comply […]