Culture and Behavioral Alignment: When Strategy Is Rational, but Behavior Is Not

After a strategy retreat, a reorg, or a culture rollout, things may change. But often, almost imperceptibly, daily behavior resumes its familiar shape. Meetings default to unnecessary or disorganized. A sense of urgency comes back into all talks of productivity. Decisions migrate upward despite talk of inclusion. Managers soften feedback to avoid discomfort. People comply […]