Human-Centered Leadership is an Operating System

There can be so much subtlety in what I do. Sometimes I go to networking groups and talk to a COO or someone else in leadership. When I tell them what I do, they often describe their organization as efficient and well structured. They point to the systems, the dashboards, the reporting, and the production. […]
When Awareness Becomes Strategy: How Mindfulness and Emotional Intelligence Transform Business Results

When Awareness Becomes Strategy: How Mindfulness and Emotional Intelligence Transform Business Results There are so many companies that have looming deadlines and notifications buzzings. Phone calls and emails need returned. And it’s so busy that taking a breath seems like a violation of some unspoken rule. This is how we navigate a world that feels […]
When “Wellness Benefits” Can’t Mask a Toxic Culture

When “Wellness Benefits” Can’t Mask a Toxic Culture My good friend messaged me last week when her workplace rolled out the posters that had bold teal letters: “We Care About You: New Employee Wellness Program — Free Mental Health & Medical Tools.” There they were in the staff break room, in the back hallway, and […]